Why choose Fantextic?
Your customers get a text message either when it's their turn or when it's almost their turn.
Customers are free to do whatever they want until it's their turn. No more frustrated customers leaving your business because of long waits.
Easily set up multiple queues and multiple rules for your queues that determine when your customers are sent text messages.
Case Study: Restaurant
Long waits to get seated frustrate the customers of a local restaurant and increase the abandonment rate, leading to frequent complaints and some people taking their dollars elsewhere. They also intimidate potential customers (people who come by to see if the restaurant is busy).
The restaurant eventually decides to adopt our automated mobile queue system. Setup is easy and within a short period of time they're up and running. Customers are happy because they no longer have to wait in line and can do other things while they wait their turn. Revenues are up because customers don't abandon and the restaurant is capturing customers that were previously turned
away by the intimidating long lines.
As an alternative, they could have gone with pagers (reservation buzzers), but those were too expensive, bulky, easily get lost by customers, and eventually break down and have to be replaced.